Architects, developers and IT operations managers working with Web services in production need visibility into the operation and service quality of XML-based services. Most solutions on the market provide a rich set of management features but require a significant investment of resources to implement them. With JaxView version 3.5, Managed Methods has developed a Web services monitoring capability that can plug into the network infrastructure without the need to install messaging agents, modify service configurations, or change system architecture. This agentless solution also minimizes impact on the already high-overhead XML-based messaging traffic in the SOA environment. With the capability for monitoring of SSL-encrypted messages, Managed Methods has further enhanced security and flexibility in how JaxView can be deployed.

“Basically, other SOA management solutions on the market require the installation of messaging agents or the redirecting of message flows to pass through a service proxy in order to collect data.” said Al Aghili, CTO of Managed Methods. “Solutions that use a proxy or service gateway architecture are called 'agentless' because the user doesn't have to install agents on application servers. This kind of deployment usually requires modification of service addressing to send requests through the proxy. With JaxView's agentless architecture, real-user Web service interactions  are captured by listening to message traffic through a network connection. JaxView correlates the service messages and then records performance data, usage metrics, and other information.”