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Easy as Enterprise SOA – Servicing a Better Idea
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The birth of insurance started in Babylonian times, when the Code of Hammurabi had sailors paying lenders extra to guarantee they would cancel the debt if the shipment was stolen or destroyed. Back then, risk was assessed by the lender – nothing more than a lightly researched gamble and a handshake. Insurers now utilize risk assessment tools to distribute risk across re-insurers and re-re-insurers, and the days of insurance generalists have given way to a market fragmented by industry specialists, such as fraud management and claims management experts.
With the advent of enterprise SOA, SAP has created a universal platform enabling communication in and out of SAP services, opening the doors to these specialists instead of locking them out (once a common practice among insurance companies). “If I want to do a fraud check on my internal claims process, and a specialist down the road has a fraud analysis tool, it can be done without having to worry about programming and customization,” says Craig Himmelberger, Solution Manager for SAP for Insurance.
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Read entire article on SAP Info
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Posted: Wednesday, September 05, 2007
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