IBM has released more details about its SOA roadmap for the insurance industry. At a conference in May, the company said it would provide roadmaps for eight different industries, including insurance. The roadmaps are based on long-term industry outlooks and new IBM Business Blueprints that enable organizations to better align business and IT.

 

The insurance roadmap provides real-time access to policy, claims and related data through multiple modes of communication with IBM's insurance for agent collaboration framework, the company says.