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Managed Methods Expands Web Services Management Offering with Exception Management

JaxView adds exception management options for mediating system performance issues in Web services environments.

Boulder, Colorado – September 26, 2007 – Managed Methods has added runtime exception management in the latest release of JaxView, their product for managing and monitoring Web service operations and SOA environments.

Architects, developers and IT operations managers working with Web services in production need visibility into the operation XML-based services. This includes visibility into faults and exceptions that may occur. Providing thorough exception handling at design time is critical for building robust applications. This applies even more so to Web services and SOA, where loose coupling presents challenges for event management. How exceptions are communicated and handled in SOA environments will impact reliability and manageability. Systems may be designed to enable recovery from some types of exceptions. Other exception types may require mediation and manual intervention. JaxView from Managed Methods can act as an intermediary to reduce the impact of exceptions on service quality.

In loosely-coupled environments, such as Web services and SOA, communicating and dealing with faults and exceptions is an important design consideration. Exception information should be communicated using the same messaging protocol as other service data. Robust service applications should include fault tolerant mechanisms to allow a business process to retry and resume or advance using alternate resources. In the case of irrecoverable exceptions, there is a risk that sensitive information needed for internal diagnosis may be exposed to external customers. Deployed as a network intermediary or service proxy, JaxView can be used to capture and modify the response returned to the client or service coordinator. JaxView's exception handling can also mediate exceptions by rerouting a service request to an alternate provider or process. Routing of service request can also be done by JaxView with it’s support for WS-Addressing SOAP headers.

JaxView fault management functionality allows the clients to monitor fault codes and fault strings and perform actions to limit the impact of such exception.

Sending exception information in the Web service message layer helps IT operations and developers resolve problems and maintains loose coupling. JaxView provides a centralized console where successful service operations and exception data can be viewed. making system administration more efficient. JaxView provides IT development and operations teams other important management capabilities including:

  • Service performance metrics
  • Fault message management
  • SLA management metrics
  • Service security enforcement
  • Performance baselines for trend analysis
  • Runtime rule automation
  • Message brokering and mediation

JaxView also provides automated event alerting and a variety of reporting options. Managed Methods offers a 14-day trial of JaxView that can be downloaded from their Web site at www.managedmethods.com.

About Managed Methods

Managed Methods provides Web services management and runtime SOA governance tools focused on the needs of IT operations. We draw on over ten years of system management experience to build products that fit the dynamic pace and requirements of production IT environments. Based on open standards, our JaxView products are designed for ease of installation and vendor-neutral integration into SOA environments. Nearly every aspect of JaxView, from integration, metric engine, alerting, data persistent, and aggregation, is customizable. Whatever stage you are in with your SOA implementation, JaxView can help you monitor, manage, and secure your Web services.

Posted: Wednesday, September 26, 2007

By: Managed Methods

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